I have found that many today find difficulty in getting what they want...
I have also found through coaching that many struggle to get what they want because they struggle to articulate what they want.
They often get caught up in the emotion of the ask, or the interaction that they are unable to get their true point across.
When we do not get what we want, or we do not feel heard or understood, we are left feeling frustrated.
One of the all time greatest corporate buzz-words is: Communication.
Millions of dollars have been spent on helping companies, teams, and team-members communicate yet the problem of communication still exists amongst many teams, especially the losing ones!
Let me tell you the key to communicating and speaking well...
A great communicator brings clarity to all conversations, interactions, and dialogues they participate in.
They are able to achieve that clarity because they spent time prior to engagement thinking about what it is they want to achieve.
Years ago I was coaching a very successful client and professional sports team owner and he gave me this advice:
"Coach, if you do not know what you want out of a meeting, you should not have it. If you do have it, you should get from the meeting what you want out of it and not leave until you do."
Think about this.
This means you leave satisfied. You may not get the answer you want- but you will leave feeling good because you got what you needed from your engagement.
You left with clarity because you entered with clarity.
This is a 3-step formula I use to Speak and Communicate Like A Champion:
1. Get Clear
(Know what you want)
2. Get Them Clear
(Know what those you are communicating with want and get them to articulate what they want and need)
3. Get Clear on The Next Action That Will Be Taken By Both Parties
(Know what all parties are going to be doing next post meeting- leave nothing up for interpretation or assumption)
When you deploy a formula like this- there is a sense of emotional clarity that comes over you and one that will leave you feeling really satisfied.
You know what is next.
You are clear.
They are clear.
This is what simple communication strategy looks like.
It reminds me of a fly ball hit to the outfield in baseball.
The ball is hit in the air- multiple players are chasing the ball with the intent of catching it- yet only one will make the catch.
That one who will make the catch is determined by:
1. The player that says "BALL" or "I GOT IT"...
2. If multiple players shout this, their is a dominant player that will catch the ball based on his position (which is predetermined)- so if the shortstop is yelling for the ball- yet the centerfielder is better positioned, the dominant position is the outfield and the short-stop will give the ball up for the centerfielder to handle.
This is all worked out in advance- you can do the same.
Put these steps into practice.
COACH DANA CAVALEA